Before you arrive
A first appointment, explained one step at a time.
Come with your questions. The first visit is a conversation, an examination and a clear plan for what happens next.

A little preparation
What helps before the appointment.
Bring what you have
Previous X-rays, a medicine list or notes about a concern can help, but you can still come without them.
Say what makes visits difficult
Tell the team about anxiety, a sensitive tooth or a previous experience you do not want repeated.
Allow enough time
A first visit needs room for questions, an examination and an explanation of the findings.
Why patients consider it
What this treatment is designed to address
Benefits depend on the starting condition, the treatment plan and how the mouth responds. Your dentist will explain what is realistic for your case before treatment begins.
A check before a commitment
Your dentist looks at your teeth and gums before recommending whitening, and flags any fillings, crowns or veneers that will stay their current colour once your natural teeth lighten.
Two ways to whiten
You can have it done in the clinic in one sitting, or take trays home and work through it at your own pace, whichever your dentist thinks suits you.
A straight answer on what to expect
Your dentist tells you how your particular staining and tooth shade affect the result, before you agree to anything.
The process
Four stages, with a clear decision at each one
We look first
Your dentist checks your teeth and gums are healthy enough for whitening, and asks about any fillings, crowns or veneers near the front of your smile.
You whiten
Depending on what you choose, the gel goes on in the clinic under supervision, or you take custom trays home and follow your dentist's instructions.
We check back
Your dentist looks at how your teeth have responded and talks through your existing dental work again if it now stands out more.
Teeth whitening questions
What patients usually want to know
These answers explain the usual experience. Your dentist will adjust the advice to your examination, medical history and treatment plan.
A gel goes onto your teeth, either in the clinic or through trays you use at home, to lighten your natural tooth colour. Your dentist will tell you which suits your teeth.
Have a different question?
Tell the clinic what you are concerned about. The team can explain the next sensible step before you decide on a visit.
Ready when you are
Begin with a conversation.
Tell the team what you have noticed. They will help arrange the right first appointment.